Something that came up at last week's NC SGMP Conference was regarding feedback and reviews. One of our hoteliers talked about the importance of the event survey that you receive after your event. This information is taken very seriously by hotels, and as it turns out, it can make an employees day.
For those of you that know me, you know that I am notorious for wearing heels during conferences and at work. The only downside is when you need to run for something. Today was a running day.
