"The customer is always right" is an adage that used to be the mantra to live by for those that worked in customer service. However, over the years we have found that while it's important to please the customer, he or she is not the only stakeholder for your business or event. As an event planner, there are two major stakeholders I want to highlight, your clients and your vendors. These are two groups that you need to make you business run. Sometimes their needs come into conflict. Both relationships are essential to your success, so keeping everyone happy can be a juggling act!